BOARD MEETING

March Session 2026

DAY 1 – Grand Opening & Institutional Overview

• Welcome Address & Call to Order (Board Chair)
• CEO’s Strategic Report
• General Discussion and institutional reviews

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DAY 2 – Strategy & Development

• Student Satisfaction and experience: Sir. Godwill
• Parent engagement and trust building: Miss. Joysline
• Financial Strategy, Marketing & Income Growth: Miss. Fulai
• Technology Strategies and Professional ethics: Eng. Roger
• Risk Management & Institutional Stability: Maitre Nongho
• Board Discussion

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DAY 3 – Governance & Future Plan

• Target enrollment
• Revenue projection
• Institutional transformation roadmap
• Adoption of Resolutions
• Closing Remarks

 

DETAILS

🔷 1: Student / Customer Satisfaction & Experience

Beyond satisfaction, the board should examine:

🔹 1. Student Retention & Loyalty Strategy

• Retention rate analysis
• Drop-out causes
• Student loyalty programs
• Alumni conversion strategy

🔹 2. Academic Quality Assurance

• Teaching standards
• Performance tracking system
• Exam success rate (GCE / Concours)
• Continuous improvement framework

🔹 3. Digital Experience Optimization

• E-learning platform usability
• Speed, accessibility, mobile optimization
• User experience feedback
• Tech upgrades needed

🔹 4. Student Support System

• Academic counseling
• Career guidance
• Response time policy
• Mentorship programs

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🔷 2: Parent/Guardian /Sponsor Engagement, Branding & Trust Building

🔹 5. Parent Communication Framework

• Monthly academic reports
• Parent portals
• Parent advisory committee
• Crisis communication plan

🔹 6. Brand Positioning & Reputation Management

• Institutional image in Cameroon
• Competitive positioning
• Testimonials & success stories
• Media presence

🔹 7. Trust & Governance Transparency

• Clear fee structure
• Academic performance transparency
• Published institutional results
• Ethical policy enforcement

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🔷 3: Financial Strategy & Income Diversification

The board must think beyond tuition.

🔹 8. Revenue Diversification Strategy

• Online courses (recorded programs)
• Paid premium membership
• Educational publications (Past Questions Booklets)
• Corporate training programs
• Exam preparation bootcamps
• Digital subscriptions

🔹 9. Cost Optimization & Efficiency

• Expense audit
• Digital automation
• Staff productivity review
• Infrastructure cost reduction

🔹 10. Investment & Growth Capital Strategy

• Reinvestment policy
• Reserve fund creation
• External funding / partnerships
• Expansion feasibility studies

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🔷 4: Marketing & Growth Strategy

🔹 11. Digital Marketing Strategy

• Social media growth plan
• Paid advertising (Facebook / Google)
• SEO for e-learning website
• Content marketing strategy

🔹 12. Market Expansion Strategy

• Geographic expansion (other cities)
• New academic programs
• Online nationwide enrollment
• Partnership with secondary schools

🔹 13. Competitive Intelligence Review

• Who are the main competitors?
• Pricing comparison
• Service comparison
• Market share analysis

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🔷 MORE

To make it a powerful board session, We shall also consider:

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🔹 14. Risk Management & Institutional Stability

• Regulatory compliance
• Legal risks
• Data protection & cybersecurity
• Crisis preparedness

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🔹 15. Human Capital & Leadership Development

• Staff performance evaluation
• Training & professional development
• Incentive structure
• Leadership succession planning

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🔹 16. Technology & Innovation Strategy

• AI integration in learning
• Automation of admin processes
• Learning analytics system
• Long-term EdTech roadmap

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🔹 17. Long-Term Vision 2030 Strategy

• 3–5 year growth plan
• Target enrollment
• Revenue projection
• Brand positioning goal
• Institutional transformation roadmap